Shipping ice cream can get expensive, but when you order 8 pints or more, we lock in your total shipping at a flat-rate of only $6.95!!


We ship Monday through Friday using FedEx or UPS but our frozen shipments can’t be in transit over the weekend so we are not able to deliver your package on a Sunday, Monday or a FedEx holiday. We cannot ship outside of the United States. 


All orders are processed and fulfilled by the ice cream e-commerce experts at, Inc.  They pack your ice cream in a cooler within a shipping box with enough dry ice to keep the contents frozen well into the evening of the delivery date. It is best to open the package immediately upon arrival and to put ice cream in the freezer. Use gloves when handling dry ice. Fun Fact: the temperature inside that box is about negative 110 degrees F which is colder than your freezer by 100 degrees.


The extreme cold of the dry ice may sometimes cause our lower-sugar, lower-fat, higher protein, mineral-rich ice cream to shrink a bit inside the container.  If you should experience this, the ice cream is still delicious and safe.  We take great care to let everybody know about this prior to ordering, as we don't want anybody to be disappointed if this happens to occur with your order.  This is an issue we know about and are always working on ways to improve.  If you have a problem with your shipment, you don't need to post pictures on social media tagging us...just notify us directly.  All pints leave our facility 100% full and we take all possible measures to decrease the chances of shrinkage occurring.  


The FedEx or UPS driver will be authorized to leave all packages at the destination without signature which will insure that your product will not melt due to multiple delivery attempts.


When the shipping label is created you will receive an email with your tracking number.


Nightfood cannot be responsible for damage or loss of gifts due to unavailable recipient or incorrect address information, or theft. We are not able to change the address or cancel an order once the package has shipped. Please ensure your recipient will be in town on the arrival day.


Orders received with longer transit locations than shipping days left in the week will be held for shipment the following Monday. Using Standard shipping, your package will arrive Tuesday through Friday and Saturday if possible.


We are here to help you. Please email us at with any questions. Our normal business hours are 9:00 AM until 4:30 PM


To guarantee delivery we must have the complete and correct address. We are not able to deliver to PO Boxes, A.P.O or F.P.O addresses due the highly perishable nature of some of our products.